Our Team

Our Team

The Registered Manager is in charge of the day to day running of the home. The care team is made up of a Deputy Manager, Senior Care Assistants, domestic staff and cooks.

During the morning there are four carers on duty, as well as a member of the Management. During the afternoon there are three carers on duty. Two Care Assistants are on awake night duty. They regularly visit Residents requiring attention during the night and answer call bells. Ample domestic and maintenance staff ensure the home is always fresh and clean.

We select staff with a kind nature and who are devoted to providing a high standard of care. All staff attend regular training sessions to keep up to date with Health and Safety regulations, fire procedures and first aid etc.

The staff are currently in the process of, or have completed, the following qualifications:
Registered Manager – NVQ4 Registered Managers Award
Senior Care Assistants/Deputy Head – NVQ3 Care
Care Assistants – NVQ2 Care

Nicole Pollard, Registered Manager

Nicole has been with Berry Pomeroy since April 2016.
Nicole previously worked at Berry Pomeroy as the Deputy Manager and Manager between 2000 and 2009.